DESCRIPTION: This module was designed to help agents learn the differences in capabilities between existing devices / versions of the Netflix App.

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The challenge on this module was to create a quick way to see which questions were answered correct or incorrect for quick question-only review purposes.  This new process was used in every module moving forward for review purposes, and eventually grew to include Pre-submission Unanswered/Skipped questions.

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Another unique addition to this module was the addition of multiple attempts in Captivate's built-in Drag and Drop activity.

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TOOLS  USED: Captivate, Photoshop, Illustrator, Javascript, xAPI, Tableau